Auto req ID: 4929BR
Title: Retail Sales Associate Lead (The Shop @ H-D Museum)
Job Function: MUSEUM
State and City: Wisconsin, Milwaukee
Company: Harley-Davidson Motor Company
Full or Part-Time: Part-Time
Shift: Shift 1
Job Summary
The Retail Sales Associate Lead (RSA Lead) is the first point of contact for visitors of the Museum retail store and will be responsible for providing a positive, enjoyable learning experience for all visitors. The RSA Lead is an integral member of our Museum team, responsible for assisting and at times responsible for planning and direction of day-to-day operations. The RSA Lead will demonstrate superior customer service both in person, on the phone and via email and be able to conduct customer transactions/interactions in a professional manner. The RSA Lead will at times be responsible for conducting sales transactions, maintaining Shop environment, and assisting with the receiving, tagging, and stocking of merchandise.
Flexibility in schedule is a must including weekends, holidays and evenings as required by the business. You can expect to work approximately 35 hours each week.
Education Required
High school diploma or GED/HSED is required.
Experience Required
• Previous experience working in a customer-facing retail environment as would be acquired over a minimum of 2 years
• Must have demonstrated leadership ability in team environment with ability to collaborate and provide direction to others to accomplish goals
• General knowledge of computer operations and experience working with a retail point of sale (POS) and inventory control system
• Familiarity with inventory management, replenishment and merchandising
• Possess sales skills that will contribute to achieving The Shop sales goals
• Outstanding customer service skills with the ability to handle cash accurately in a fast-paced environment
• Ability to manage multiple duties simultaneously and work calmly in a dynamic environment
• Must be willing to learn and perform all aspects of day-to-day operations and customer-facing job responsibilities/duties within The Shop environment
• Demonstrated ability to work in a team environment, while also providing exemplary one-on-one assistance to visitors
• Flexibility in schedule is required including weekends, holidays and evenings as required by the business
• Some knowledge of Harley-Davidson history and brand a plus
Direct Reports: No
Travel Required: 0-10%
Title: Retail Sales Associate Lead (The Shop @ H-D Museum)
Job Function: MUSEUM
State and City: Wisconsin, Milwaukee
Company: Harley-Davidson Motor Company
Full or Part-Time: Part-Time
Shift: Shift 1
Job Summary
The Retail Sales Associate Lead (RSA Lead) is the first point of contact for visitors of the Museum retail store and will be responsible for providing a positive, enjoyable learning experience for all visitors. The RSA Lead is an integral member of our Museum team, responsible for assisting and at times responsible for planning and direction of day-to-day operations. The RSA Lead will demonstrate superior customer service both in person, on the phone and via email and be able to conduct customer transactions/interactions in a professional manner. The RSA Lead will at times be responsible for conducting sales transactions, maintaining Shop environment, and assisting with the receiving, tagging, and stocking of merchandise.
Flexibility in schedule is a must including weekends, holidays and evenings as required by the business. You can expect to work approximately 35 hours each week.
Education Required
High school diploma or GED/HSED is required.
Experience Required
• Previous experience working in a customer-facing retail environment as would be acquired over a minimum of 2 years
• Must have demonstrated leadership ability in team environment with ability to collaborate and provide direction to others to accomplish goals
• General knowledge of computer operations and experience working with a retail point of sale (POS) and inventory control system
• Familiarity with inventory management, replenishment and merchandising
• Possess sales skills that will contribute to achieving The Shop sales goals
• Outstanding customer service skills with the ability to handle cash accurately in a fast-paced environment
• Ability to manage multiple duties simultaneously and work calmly in a dynamic environment
• Must be willing to learn and perform all aspects of day-to-day operations and customer-facing job responsibilities/duties within The Shop environment
• Demonstrated ability to work in a team environment, while also providing exemplary one-on-one assistance to visitors
• Flexibility in schedule is required including weekends, holidays and evenings as required by the business
• Some knowledge of Harley-Davidson history and brand a plus
Direct Reports: No
Travel Required: 0-10%